Osidon South Africa (Pty) Ltd. operates https://www.osidon.co.za
This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of the Site.
By using the Site, you agree to the collection, use and disclosure of personal information in accordance with this policy.
We use your personal information for providing services, improving the site and to improve our marketing conversion rates. We may also in some limited cases use your data to promote or introduce some of our own services. In the case of using personal information for promotional purposes you will have the option to opt-out of the communication. Where we partner with other organisations that provide value add services we may share anonymised data to them for functionality purposes, but where personal information will be shared we will always ask for your permission. Your information may be shared with and stored on the systems of our partners Sanlam Life Insurance Limited and Succession Financial Planning if you indicate interest in our Financial/Tax Advisory Services.
Your personal information is stored on servers that use cyber security industry best practices. The location of these servers are in the USA and may have GEO redundancy capabilities in other countries as well. For development and or security purposes we may also move data to servers that one of our service providers manage in countries outside the USA. Osidon do not own these servers and are using them through a service level agreement with AWS, Azure and Google Cloud.
Access to personal information is not provided to employees outside of our own company and we do not sell your data to any third parties. Our systems may integrate with accounting, tax and payroll software providers which may pull personal information and data from our system enhancing our service delivery to you and to adhere with our clients’ compliance obligations.
Our service provider data access policies can be found here:
We implement best practises and industry standard to protect all our systems and staff computers. If any security issues or concerns are discovered please immediately report them to Osidon using the official contact details on this website.
The type of information we collect:
We collect all data entered by you. Through our service delivery we also collect data we have access to on other systems like Xero, Simple Pay, Float app and any other third party applications that we have access to.
We log data and like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we therefore strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We also have 3rd party cookies on our website from Google, Facebook, Linkedin and Twitter.
You can read more on their privacy and cookie policies here:
Retention of data:
As a compliance service provider with numerous legal reporting obligations we keep data as prescribed in various pieces of legislation. Some information will be retained indefinitely for security and compliance purposes. If no time period is prescribed by law we anonymise all data after a period of 7 years.
All calls with Osidon may be recorded for quality and training purposes. Recordings remain the proprietary information of Osidon and will not be disclosed to the client. In the case where legal routes are available to request disclosure of these recordings in the applicable legislation, there will be admin fee charged for such disclosures.